FAQ

Dogtown India is your one-stop shop for premium pet products. We offer a wide range of products for dogs, cats, fish, and small animals, including food, grooming supplies, toys, and accessories.

We are an online store delivering pet supplies across India.

You can reach out to our customer service team via email or call us.

Simply browse our website, add your favorite products to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Yes, we offer COD for selected locations across India. Check the availability during checkout.

Delivery charges depend on your location and the size of your order. Free delivery is available for orders

Orders are typically delivered within 3-7 business days. Delivery times may vary depending on your location.

Absolutely! All our products are carefully selected and meet quality standards to ensure the safety and well-being of your pets.

If you receive a damaged or defective product, you can return it within 7 days of delivery. Please ensure the product is unused and in its original packaging.

To initiate a return, contact our customer support team with your order details and the reason for the return.

Refunds are processed within 7-10 business days after the returned item is inspected and approved.

Yes, visit our blog for helpful articles on pet care, grooming, and training tips. You can also contact our support team for recommendations.

Of course! Share your pet’s details (breed, age, size, etc.), and we’ll suggest the most suitable products.

Refunds are processed within 7-10 business days after the returned item is inspected and approved.

Yes, keep an eye on our website and social media channels for the latest deals and promotions.

Orders can be modified or canceled before they are shipped. Contact our support team as soon as possible if you wish to make changes.

Yes, Dogtown India gift cards are available and make the perfect present for pet parents.